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Communications

Communications

The Communications Department offers the media, parents and community members access to resources and information about the Warrensville Heights City School District. Services include media relations, community relations, online communications, and employee engagement.

Our goal is to keep Highland Hills, North Randall, and Warrensville Heights residents informed about the District. The department coordinates the district’s media relations in the spirit of open, transparent communication. Staff respond to daily requests from reporters and other media representatives for information and interviews about district programs, policies and activities. News releases about district events and accomplishments are distributed to the media and posted to the District’s website.

The department also coordinates the district’s community relations by assisting with district-wide and school-specific communication to parents via recorded telephone messages about emergencies and announcements; creating and distributing letters, fliers and other publications to parents about events and issues; responding directly to inquiries from parents and other community members, and planning and coordinating meetings and other forums to maintain a continuous dialog between the community and the District.

Individual schools also receive services from the department. Communication services for schools include communications planning and coaching; crisis communications support; media liaison services; assistance with parent notification system messages; consultation services for school websites, newsletters and other communications vehicles; family engagement and event support; video production and volunteer program coordination, among other services.

The district website is updated regularly by communications staff to include the latest information about district departments, programs and initiatives. The staff also works with schools to assist them with the development, creation and ongoing support of their individual websites. The online communications staff also maintains the District’s presence on Facebook, Twitter and other social media.

The department is also actively involved in community and employee engagement initiatives and business partnerships that impact district schools. The goal is to build strong support for public education and increase active involvement and within the District.
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