Technology

District Technology Support


District Technology Support

HELP WITH

Tech Support


Audio/Visual (A/V)


THE GO TO PERSON

IT Site Manager

Mike Kromer

A/V Technician

Jonathan Chandler

HELPS WITH

Fixing Computer issues

-Access to Internet

-Network Security

-E-mail and Server related issues

- Student and Teacher accounts on Active Directory

Access to projectors, TV Carts, cameras, document cameras, screens, and interactive boards.

- Fixes A/V related issues

  • LCD Projector Repair
  • Mounted TV
  • TV Cart
  • White Board
  • Document Camera
  • Smart Board
  • Pull Down Screen
  • Camera
  • Distance Learning Equipment
  • Projector Speaker
  • Speaker
  • Announcement Speaker
  • DVD/CD Player
  • PA System
  • Mimeo Strip
  • Hovercam

GET HELP

Create trouble ticket by emailing helpdesk@btohio.com

or call 216-706-4357

E-mail for questions, etc. NOT TICKETS: avsupport@whcsd.org

Business Office: 216-865-4724

AV Trouble Ticket: A/V Repair Form

REQUEST FORM

 

**If requests are made on a Saturday or Sunday, the earliest day possible for equipment will be Tuesday. Please plan accordingly.**

BUILDING LEVEL SUPPORT

 

All technology purchases and procedural issues are brought before the tech team for review and approval. If you would like the tech team to review a possible purchase or for us to discuss a recommendation about instructional technology, please fill out The Tech Review Form.
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