District Technology Support
HELP WITH | Tech Support |
Audio/Visual (A/V)
|
THE GO TO PERSON | IT Site Manager Mike Kromer | A/V Technician Jonathan Chandler |
HELPS WITH | Fixing Computer issues -Access to Internet -Network Security -E-mail and Server related issues - Student and Teacher accounts on Active Directory | Access to projectors, TV Carts, cameras, document cameras, screens, and interactive boards. - Fixes A/V related issues - LCD Projector Repair
- Mounted TV
- TV Cart
- White Board
- Document Camera
- Smart Board
- Pull Down Screen
- Camera
- Distance Learning Equipment
- Projector Speaker
- Speaker
- Announcement Speaker
- DVD/CD Player
- PA System
- Mimeo Strip
- Hovercam
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GET HELP | Create trouble ticket by emailing [email protected] or call 216-706-4357 | E-mail for questions, etc. NOT TICKETS: [email protected] Business Office: 216-865-4724 AV Trouble Ticket: A/V Repair Form |
REQUEST FORM | | **If requests are made on a Saturday or Sunday, the earliest day possible for equipment will be Tuesday. Please plan accordingly.** |
BUILDING LEVEL SUPPORT | | |
All technology purchases and procedural issues are brought before the tech team for review and approval. If you would like the tech team to review a possible purchase or for us to discuss a recommendation about instructional technology, please fill out The Tech Review Form. Spam E-mail
If you feel that an e-mail you have received is Spam and has gotten through the filter, please forward the e-mail to [email protected]
Downloads
Quick Support for 6757i Phones
TeamViewer Quicksupport (For Remote Sessions)