Technology Support

Welcome to the Office of Technology & Information Systems

Mission Statement
The mission of the Warrensville Heights City School District is to provide a quality education to all students, recognizing that every child possesses unique qualities, when properly nurtured and supported with a comprehensive curriculum and innovative programs will develop into independent thinkers and productive adults making positive contributions to society. Technology can help in this mission.

District Technology Support

HELP WITH

Tech Support


Audio/Visual (A/V)


THE GO TO PERSON

IT Site Manager

Corey Konicki

A/V Technician

Jonathan Chandler

HELPS WITH

Fixing Computer issues

-Access to Internet

-Network Security

-E-mail and Server related issues

- Student and Teacher accounts on Active Directory

Access to projectors, TV Carts, cameras, document cameras, screens, and interactive boards.

- Fixes A/V related issues

  • LCD Projector Repair
  • Mounted TV
  • TV Cart
  • White Board
  • Document Camera
  • Smart Board
  • Pull Down Screen
  • Camera
  • Distance Learning Equipment
  • Projector Speaker
  • Speaker
  • Announcement Speaker
  • DVD/CD Player
  • PA System
  • Mimeo Strip
  • Hovercam

GET HELP

Create trouble ticket by  emailing helpdesk@btohio.com

or call 216-706-4357

E-mail for questions, etc. NOT TICKETS: avsupport@whcsd.org

Business Office: 216-865-4724

AV Trouble Ticket: A/V Repair Form

REQUEST FORM

 

**If requests are made on a Saturday or Sunday, the earliest day possible for equipment will be Tuesday. Please plan accordingly.**

A/V Calendar

 
HS Lab Calendar
 
HS Lab Request Form. **Must put in request by 5pm the prior day.**

BUILDING LEVEL SUPPORT

 

 


All technology purchases and procedural issues are brought before the tech team for review and approval. If you would like the tech team to review a possible purchase or for us to discuss a recommendation about instructional technology, please fill out The Tech Review Form.

 

Spam E-mail

If you feel that an e-mail you have received is Spam and has gotten through the filter, please forward the e-mail to mailabuse@lgca.org


Downloads
Quick Support for 6757i Phones

TeamViewer Quicksupport (For Remote Sessions)

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